Ascendra Aminos, LLC ("Ascendra Aminos," "we," "us," or "our") values privacy and recognizes the importance of responsibly handling the information that visitors and customers share with us. This policy describes how personal information may be collected, used, disclosed, retained, and protected when you visit the website, contact us, register an account, or submit an eligible order. Any processing activity that legally requires your consent will be subject to that consent.
01Who We Are
Ascendra Aminos, LLC is a Florida-based business serving its intended U.S. market.
Business name: Ascendra Aminos, LLC
Location: Florida, United States
Email: ascendraaminos@gmail.com
Telephone: (239) 628-2320
02Information We Collect
Depending on the features actually enabled, we may collect the following categories of personal information.
Information you provide: name, email address, telephone number, billing and shipping details, account registration information, correspondence, support requests, preferences, and information associated with eligible orders.
Account and authentication information: where customer accounts are available, information needed for registration, login, security, and account recovery. Customers should not disclose account passwords through ordinary email.
Payment information: when online payment is activated, authorized third-party payment services may process transaction details according to their own arrangements and the payment method used. The actual payment providers and handling arrangements must be confirmed before activation. Technical information: IP addresses, browser and device details, pages visited, interactions, referring sources, approximate technical location, website security logs, cookie settings, and performance information, to the extent relevant features are enabled.
Marketing preferences and consent records: where promotional email or text-message subscriptions are offered, we may retain your consent choices, signup information, preferences, and opt-out requests to administer those programs and document compliance.
03How We Use Information
We use personal information as reasonably necessary to operate and secure the website, respond to inquiries, manage accounts, process eligible orders, coordinate payment and shipping, provide customer support, detect fraud, maintain records, meet legal obligations, and improve website performance. Optional analytics and marketing activities will be conducted only where appropriate and legally permitted, with consent when required.
We do not rely on ordinary order submission as automatic authorization to send optional promotional messages.
04Promotional Emails and SMS Communications
Where enabled, customers and website visitors may separately choose to receive promotional emails or marketing text messages through a newsletter or marketing signup form, homepage popup, or checkout option.
Promotional email consent: Email marketing enrollment will be presented as an optional choice. Promotional emails will include an appropriate unsubscribe mechanism and sender identification as required by law. A customer may withdraw consent or opt out using the email unsubscribe link or by contacting us.
Promotional text-message consent: SMS marketing, if activated, will use a separate, affirmative, optional consent choice that is not preselected and is not required for a purchase. We will provide legally required disclosures concerning the sending business, program, message frequency (where applicable), and possible messaging/data charges. Customers may reply STOP to opt out or HELP for assistance when supported by the selected messaging service. We will honor valid opt-out requests in accordance with applicable law.
Transactional messages: Necessary order confirmations, account-security notices, delivery updates, and customer-support communications are distinct from optional marketing. These communications do not constitute permission to send marketing texts or emails.
Marketing services and consent records must be configured consistently with applicable federal and Florida requirements and the chosen provider's rules. The Company will not use a provider for prohibited promotional content.
07Data Retention
We retain personal information only as reasonably necessary for the described purposes and any applicable tax, accounting, recordkeeping, legal, or security requirements. Retention periods may vary by data type and the actual vendors used. Information no longer needed will be deleted, anonymized, or otherwise securely managed, subject to lawful retention requirements.
08Data Security
We seek to employ safeguards reasonably appropriate to the information involved, potentially including access controls, secure connections, authentication protections, and measures against unauthorized access. No online system can guarantee complete security. Customers should use strong passwords and promptly report suspected account compromise.
09Privacy Choices and Rights
Depending on applicable state and federal law, individuals may have rights to seek access, correction, deletion, or portability of eligible personal information; withdraw legally required consent; and opt out of certain advertising or processing activities. Additional state-specific rights or appeal procedures may apply.
To request assistance with privacy rights, email ascendraaminos@gmail.com with the subject line Privacy Request. We may take reasonable steps to verify identity and respond according to applicable law and lawful exceptions. State-specific notices must be finalized based on actual practices and applicable statutory thresholds.
10Third-Party Websites
The website may link to independently operated websites and social platforms. Those third parties maintain their own policies, and visitors should review them before sharing personal information.
11Age-Restricted Services and Children's Privacy
Ascendra Aminos' website and purchasing services are intended for persons aged 21 or older. We do not knowingly seek personal information from people under 21 for registration or purchasing services. If information is collected contrary to this restriction, we will take appropriate steps in
accordance with applicable law. A parent, guardian, or affected person may contact us regarding a possible underage submission.
12International Access
The Company operates from the United States and identifies the USA as its intended shipping market. Access from another country does not mean products are available there. Information may be processed in the United States or elsewhere by authorized vendors, subject to applicable law.
13Policy Changes
We may update this policy as website features, data practices, vendors, or applicable requirements change. The current version will be displayed with its effective date, and additional notice or consent will be provided when legally required.
14Contact
For privacy questions or requests, contact Ascendra Aminos, LLC, Florida, United States, at ascendraaminos@gmail.com or (239) 628-2320.
